Community
Insights

Nobody Is Coming. Start Here. leadership

Most university leaders right now are making decisions with bad information. The metrics measure the wrong things. The faculty have turf to protect. Your peers are as lost as you are. And the federal environment isn't going to clarify on a timeline that helps anyone. So, what do you actually do?

Th...

Continue Reading...
The Frankenhouse Problem: Why Higher Education Needs More Than a Renovation ideas leadership

I have spent the better part of two decades trying to do strategy work inside institutions that were not built to receive it. I learned to write the plans, map the processes, build the infrastructure, and make the case. What I could not do, and it took me longer than I would like to admit to underst...

Continue Reading...
In Strategy, Sequence Is Everything leadership strategy

Why strategy must come before planning and why getting the order wrong is the most common mistake in higher education.

This piece synthesizes and extends the series on strategy, planning, and organizational design in research-intensive higher education. It is designed to stand alone as a framework,...

Continue Reading...
The Hard Thing About Higher Education changingtimes ideas leadership

What Ben Horowitz's survival manual teaches us about the moment universities are actually in

There's a genre of advice circulating right now aimed at university leaders scrambling to respond to federal funding cuts and administrative award delays. It goes something like this: diversify your revenue...

Continue Reading...
F&A Reimbursement, Risk, and the Illusion of Growth leadership operations

Since NIH released NOT-OD-25-068 in February of last year, I’ve been obsessed with indirect cost recovery. I’m not an economist, and I don’t have visibility into university balance sheets - they’re not transparently shared. But it’s hard not to notice that universities often talk about indirect cost...

Continue Reading...
The Soft Money Trap Faculty are Stuck In changingtimes leadership

This is a follow-up to "The Unspoken Contract." Critiquing departmental dysfunction can sound like blaming faculty, and I want to be direct: I'm not. Faculty didn't design the soft money model, the incentive structures, or the operational gaps that research administrators spend their days compensati...

Continue Reading...
The Unspoken Contract: How Academic Departments Run on Invisible Labor changingtimes leadership

I have been thinking for a long time about whether, and how to say this out loud. Not because the problems are subtle, but because naming them plainly is uncomfortable in systems that depend on people silently absorbing strain. What follows is an attempt to explain why I am choosing to name them any...

Continue Reading...
Capacity Is the Precondition for Innovation ideas leadership operations strategy

Peter Drucker's The Discipline of Innovation makes a case that has held up for four decades: innovation is not a matter of luck or temperament. It is a structured, systematic process rooted in observation, analysis, and disciplined execution. Drucker identifies seven sources of innovation opportunit...

Continue Reading...
Strategy, Part 3: Small Bets, Pilots, & Strategic Practice leadership strategy

How research leaders get good at placing bets, running experiments, and building the discipline that strategy actually requires.

Diagnosis is necessary. It is not enough. At some point a leader has to stop analyzing why the system produces planning artifacts instead of strategy an

...
Continue Reading...
Strategy, Part 2: From Plans to Winning Moves leadership strategy

Why strategy disappears inside higher education institutions and what system-level moves actually look like.

This is Part 3 in a series on strategy, planning, and organizational design in higher education. Part 1 establishes the distinction between strategy and planning. Part 2 argues that strategi...

Continue Reading...
Strategy, Part 1: Strategy Cannot Be Done Alone ideas leadership strategy

Why Thought Partnership Is Not a Luxury in Higher Education Right Now

This is Part 2 in a series on strategy, planning, and organizational design in higher education. Strategy vs. Strategic Planning: Why Winning Requires Deliberate Choice establishes the distinction between strategy and planning th...

Continue Reading...
Killing Sacred Cows, Part 3: Research Matters, & We Could Be Doing It Better ideas leadership

Killing Sacred Cows — Part 3 of a series examining the unspoken norms, taboos, and protected assumptions in academic research that are rarely questioned, even when they undermine effectiveness and resilience. This series names those assumptions, puts them up for debate, and asks whether they still d...

Continue Reading...
Killing Sacred Cows, Part 2: We Can’t Train What We Can’t Define approach ideas leadership

Killing Sacred Cows is a series examining the unspoken norms, taboos, and protected assumptions in academic research that are rarely questioned, even when they undermine effectiveness and resilience. This series names those assumptions, puts them up for debate, and asks whether they still deserve pr...

Continue Reading...
Killing Sacred Cows, Part 1: Staff Should Not Report to Faculty ideas leadership operations

This is the first in a series examining structures and assumptions in academic research that have gone unquestioned long enough to feel permanent. The last several years have stress-tested a lot of them. Some didn't hold. This one is worth naming directly.

I want to be clear up front: this is not a...

Continue Reading...
Stop Saying “Do More with Less” leadership

There are phrases that seep into the lexicon of work, repeated so often they lose meaning. Or worse, they begin to reshape what we find acceptable. “The new normal.” “Lean operations” (almost always referring to headcount, not process improvement). And the one I cannot stomach anymore: “Doing more w...

Continue Reading...
Research Operations Need More Than Process Fixes approach leadership operations

There’s plenty to be said about the current volatility in federally funded research: unpredictable executive orders, shifting rules and compliance notices, and open threats of budget cuts or clawbacks. These developments are destabilizing and distracting.

Even without the recent noise from Washingt...

Continue Reading...
Can Decentralization Work in Research Administration? approach ideas leadership

I recently shared thoughts on applying the principles of High-Reliability Organizations (HROs) to research administration, framing our work as an adjacent high-reliability function. But what happens when you’re operating within a highly decentralized institution, school, or college where sweeping ch...

Continue Reading...
Research Administration as a High-Reliability Function: A Paradigm Shift ideas leadership operations

For years, research administration has been stuck in the same unproductive debates—centralization vs. decentralization, administrative burden vs. compliance, homegrown tech vs. third-party. We argue over structures and approaches as if one model will solve all problems when, in reality, the ground b...

Continue Reading...
The Federal Shakeup: What It Means for Research Administration career leadership

The federal government is undergoing an unprecedented shakeup: mass firings of federal workers, funding freezes, and policy shifts that include proposals to cap indirect costs for universities and research institutes at 15%. The research funding landscape is changing rapidly, and research administra...

Continue Reading...
Strategy vs. Strategic Planning: Why Winning Requires Deliberate Choice ideas leadership strategy

This is the first in a series of essays on strategy, planning, and organizational design in higher education. It is intentionally diagnostic by naming the problem and sets up the question the subsequent pieces work through. If you want the framework first, start with Sequence Is Everything and retur...

Continue Reading...