Why Good Operations Are More Like a Waltz Than a Race

When I named my company The Optimum Department, I knew the word “optimum” might raise eyebrows. In a world obsessed with productivity hacks, relentless optimization, and squeezing every last drop of efficiency from every process, “optimum” can s...

Some people often praise software as a cure-all for the problems a department might encounter. However, at The Optimum Department, we have a different approach and mindset. In the past year, commercially available low-code or no-code technology has caught up, enabling departments to address problems...